Privacy policy

Privacy Policy — Le Cocon des Granges

Last updated: 09/27/2025

1. Data Controller

The controller of personal data is: SCI GBENINDO
Address: 66 Avenue des Champs Élysées, 75008 Paris
Contact email: Contact@lecocondesgranges.fr

2. Data We Collect

As part of booking and during your stay, we may collect:

  • Contact details: name, first name, address, email, phone number.
  • Booking data: dates, preferences, communication related to the stay.
  • Payment data: processed through a secure provider (not stored directly by us).

3. Purpose of Processing

Your data is used solely for the following purposes:

  • Managing bookings and the rental contract.
  • Communicating before, during, and after your stay.
  • Issuing invoices and complying with legal obligations.
  • Improving and personalizing our services.
  • Sending you offers or updates, if you consent.

4. Legal Basis of Processing

We process your data based on:

  • Execution of the rental contract (booking management).
  • Compliance with legal obligations (invoicing, accounting).
  • Your consent for commercial communications.

5. Data Retention

Retention periods applied:

  • Booking data: 5 years after the end of the stay.
  • Billing data: 10 years(accounting obligations).
  • Marketing data: 3 years after the last contact.

6. Data Sharing

We do not sell your data. They may only be shared with:

  • Our technical providers (booking platforms, payment processors).
  • Administrative or judicial authorities when required by law.

7. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access, rectification, and erasure.
  • Right to restrict or object to processing.
  • Right to data portability.

To exercise your rights, contact us at: Contact@lecocondesgranges.fr. We will respond within 30 days.

8. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.

9. Cookies (if applicable)

Our website may use cookies to improve navigation and measure traffic. You can manage or delete cookies via your browser settings.

10. Policy Changes

This policy may be updated. The online version on this page is the reference version. Last updated: 09/27/2025.