Terms & conditions
1. Booking
- The booking is confirmed only after full payment.
- A valid ID may be requested at check-in or upon arrival to verify the identity of the traveler(s).
- Reservations are strictly limited to adults (18 years and older).
- A deposit of €200 is required to secure the booking; it is only a bank imprint, no amount will be charged.
- The security deposit hold is automatically released within 3 days provided that no incidents have been reported.
2. Cancellation and changes
- Free cancellation up to 7 days before arrival.
- After this period, no refund will be given.
- Any date changes depend on availability and may incur additional charges.
3. Arrival and departure
- Check-in: from 6:00 PM
- Check-out: before 11:00 AM
- Arrival and departure are self-service.
- The access code is sent via message before arrival.
- Early check-in and late check-out are subject to availability and will be charged.
- In case of unauthorized late departure, additional fees will apply.
4. Use of the premises
- Le Cocon des Granges is intended solely for private and romantic use, with respect for the property and the neighbors.
- Parties, gatherings, or events with more than 2 people are strictly prohibited.
- Smoking is not allowed inside.
- An outdoor area may be provided for smokers.
- Pets are not allowed.
5. Safety and liability
- The hosts cannot be held responsible for accidents, injuries, or losses occurring during the stay.
- The guest is responsible for any damage caused to equipment, furniture, and decorations.
- In case of damage, the cost of repair will be charged.
Personal belongings left in Le Cocon Des Granges are the responsibility of the guests.
6. Included Services
- The booking includes access to the bathtub, sauna, as well as other facilities.
- Additional consumption (drinks, meals, extra services) may be billed separately.
- Breakfast is available only upon request and subject to availability.
- Themed decorations are available only upon request, which must be made at least 72 hours before arrival.
7. Parking
- Le Cocon Des Granges does not have dedicated parking spaces, and parking in the residence is strictly prohibited.
- Guests cannot be held responsible for any incidents occurring during the stay due to failure to comply with this rule.
8. Privacy and Confidentiality
- Le Cocon Des Granges is an intimate space: no surveillance devices (camera, microphone, etc.) are installed inside.
- Personal data collected during the booking process is used solely for management purposes and is not shared.
9. Applicable Law
- These terms and conditions are governed by French law.
- In the event of a dispute, an amicable solution will be prioritized before any legal action.
